Meet the Team

At Johnstone-Allen, our team of dedicated professionals is the driving force behind every innovative ICT solution we deliver. We are a diverse group of experts with a shared passion for leveraging technology to solve complex problems and empower businesses to thrive. From skilled network engineers ensuring seamless connectivity to cybersecurity specialists safeguarding your digital assets, each team member brings a unique blend of experience, creativity, and commitment. Our developers craft user-friendly applications, while our project managers ensure every detail is meticulously executed.
Collaboration, innovation, and customer satisfaction are at the heart of everything we do. Together, we’re not just providing ICT solutions—we’re building lasting partnerships and creating a future powered by technology.
Let us introduce you to the people who make it all happen.

André M. Allen, MBA, MCP

Chief Executive Officer

André Allen is the Founder and Principal of Johnstone-Allen, where he leads the delivery of managed IT systems for organizations that require reliability, security, and accountability.
With over two decades of experience in ICT leadership and operations, André has held senior executive roles responsible for enterprise IT environments, digital transformation initiatives, and governance frameworks within complex and regulated organizations. His background spans the full lifecycle of IT operations — from infrastructure and cloud platforms to cybersecurity, data protection, business continuity, and audit readiness.
As a Chief Information Officer, André has provided strategic oversight for ICT, procurement, records management, facilities, and enterprise support functions, ensuring technology operations align with organisational objectives, regulatory requirements, and risk management standards. He has worked closely with executive leadership, boards, auditors, and regulators to strengthen operational resilience and compliance.
André holds a Master of Business Administration (MBA) and a Bachelor of Science in Computer Studies, and is certified in data protection and project management. He has also served on enterprise risk, procurement, quality management, and IT steering committees, contributing to policy development and governance decision-making at the organisational level.
At Johnstone-Allen, André applies a management-first approach to IT — focusing on ownership, structure, and outcomes rather than tools alone. His philosophy is simple: well-managed IT systems should be dependable, secure, and invisible to leadership unless something truly requires attention.

NICHOLA SMITH

Operations Manager

With over 20 years of experience in training and hospitality management, Nichola brings a wealth of expertise and a passion for excellence to Johnstone-Allen. Throughout her career, Nichola has honed the art of creating seamless operations, delivering exceptional customer experiences, and developing high-performing teams.
Nichola has a proven track record in optimizing processes, implementing effective training programs, and fostering a culture of collaboration and continuous improvement. Her deep understanding of the hospitality industry, coupled with her dedication to operational efficiency, ensures that every project and initiative is executed with precision and care.
As Operations Manager, Nichola is committed to driving success through strategic planning, exceptional leadership, and a relentless focus on exceeding client expectations. When Nichola is at the helm, you can be confident that every detail is expertly managed.

ABOUT US

Meet the Team
Our Clients
​Careers

SERVICES

Cloud Solutions
Managed IT Services
IT Consulting
Managed Security

TRAINING

Microsoft Word - Beginner​
​Microsoft Excel - Beginner

CONTACT US

MAIN OFFICES

3 South Avenue,
Unit 4,
Swallowfield Office Park
​Kingston 5, Jamaica
​(876) 934-1737
[email protected]