Johnstone-Allen Ltd.
  • Home
  • Services
  • About
  • Contact

MANAGED IT SERVICES

As a full-service outsourced IT department, our dedicated help desk provides instant IT support and on-site services. As your managed IT services partner, we monitor your environment around the clock, keeping your systems up and running when you need them.

​COMPREHENSIVE IT SUPPORT


We’ll manage every aspect of your IT support needs, so you don’t have to give it a second thought. Whether resolving a simple computer issue, deploying a new workstation, or monitoring your systems for hidden problems, we’re here for you. And this isn't just during the day—we have analysts who work while you sleep to ensure that your technology is reliable and secure.
Our team of professional, and caring individuals are directly invested in your success. Because our managed IT services model offers unlimited support for a flat rate, our goals are aligned with yours as we focus on proactive IT services and preventative care. So instead of measuring how many tickets we solved or how many hours we billed, we measure how happy you are with our service.

​WE DO MANAGED IT SERVICES RIGHT

​INSTANT IT SUPPORT

Make disruptive computer problems a thing of the past, allowing you to stay productive in a fast-paced working environment. Call us with an issue and get help, right when you need it.

​ON-SITE ASSISTANCE

Take advantage of our rapid-response on-site support team whenever you need to work with someone in person. Get all the benefits of an in-house managed IT department without all the downsides.

​24/7 PROACTIVE MONITORING

Rest easy knowing your systems are being monitored around the clock, root causes are being identified and addressed, and hidden issues are resolved before they turn into major problems.

​BUSINESS INTELLIGENCE

Get best-in-class care thanks to our proprietary Business Intelligence dashboards, which provide our service team with real-time information about your needs and our performance.

​FLAT-RATE BILLING MODEL

Know exactly how much you’re paying for IT services each month with our flat-rate subscription based model. Get unlimited IT support rather than paying someone every time you have a problem.

​FRIENDLY SERVICE

Enjoy IT support from our personable, friendly, and articulate professionals who care about brightening your day while they work on your computer systems. Never get stuck with an unpleasant IT guy again!

LOCATION

3 South Avenue, Unit 4, Swallowfield Office Park, Kingston 5, Jamaica

BOOK AN APPOINTMENT WITH AN IT SPECIALIST TODAY

CONTACT US

ABOUT US


Meet the Team

Our Clients

​Careers

SERVICES


Cloud Solutions

Managed IT Services

IT Consulting

Managed Security

TRAINING


Microsoft Word - Beginner​

​Microsoft Excel - Beginner

CONTACT US


MAIN OFFICES

3 South Avenue,
Unit 4,
Swallowfield Office Park
​Kingston 5, Jamaica
​(876) 934-1737
[email protected]
  • Home
  • Services
  • About
  • Contact